/* v0.24.15 customer portal responsive fit */
/* v0.24.17 customer portal quick-jump navigation */
/* v0.24.32 — bounded customer portal unit/history lists */
/* v0.24.33 — customer equipment last-seen meter labels */
:root{--bg:#f4f6f8;--surface:#fff;--surface-2:#f8fafb;--ink:#17212b;--muted:#64717d;--line:#dde3e8;--brand:#e86f17;--brand-dark:#b84c08;--nav:#17212b;--nav-2:#24313d;--success:#217a4b;--warn:#a56200;--danger:#b43c37;--info:#24689b;--shadow:0 8px 28px rgba(18,31,43,.09);--radius:10px;--rail:68px;--sidebar:224px;--top:64px}*{box-sizing:border-box}html,body,#root{min-height:100%;margin:0}body{background:var(--bg);color:var(--ink);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer}a{color:inherit}.hidden{display:none!important}.muted{color:var(--muted)}.danger-text{color:var(--danger)}.good-text{color:var(--success)}.boot-screen{min-height:100vh;display:grid;place-content:center;text-align:left;grid-template-columns:auto auto;gap:13px;align-items:center}.boot-mark{width:48px;height:48px;border-radius:13px;background:var(--brand);color:#fff;display:grid;place-items:center;font-size:12px;font-weight:900;box-shadow:var(--shadow)}.boot-copy{display:grid;gap:3px}.boot-copy strong{font-size:18px}.boot-copy span{font-size:12px;color:var(--muted)}.auth-shell{min-height:100vh;display:grid;place-items:center;padding:26px;background:radial-gradient(circle at 50% 35%,#fff 0,#f5f7f8 42%,#edf1f3 100%)}.auth-card{width:min(430px,100%);background:#fff;border:1px solid var(--line);border-radius:18px;padding:30px;box-shadow:0 20px 60px rgba(18,31,43,.12)}.auth-brand{display:flex;gap:13px;align-items:center;margin-bottom:24px}.auth-brand-mark{width:44px;height:44px;border-radius:12px;background:var(--brand);display:grid;place-items:center;color:#fff;font-weight:900;font-size:11px}.auth-brand h1{font-size:21px;margin:0}.auth-brand p{font-size:11px;margin:3px 0 0;color:var(--muted)}.auth-card h2{font-size:25px;margin:0 0 8px}.auth-card>p{margin:0 0 20px;color:var(--muted);font-size:13px;line-height:1.5}.field{display:grid;gap:6px;margin-bottom:13px}.field label{font-size:11px;text-transform:uppercase;letter-spacing:.045em;color:var(--mute,#596672);font-weight:800}.input,.select,.textarea{width:100%;border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:10px;outline:none}.input,.select{height:42px;padding:0 12px}.textarea{min-height:90px;padding:10px 12px;resize:vertical}.input:focus,.select:focus,.textarea:focus{border-color:#f0a36c;box-shadow:0 0 0 3px rgba(232,111,23,.11)}.auth-hint{margin-top:14px!important;font-size:11px!important;color:#7b8791!important}.auth-status{margin-top:13px;font-size:12px;padding:10px 11px;border-radius:9px;background:#f6f8f9;color:#56636e;display:none}.auth-status.show{display:block}.auth-status.error{background:#fbebe9;color:#8d302c}.btn{height:40px;border-radius:8px;border:1px solid var(--line);background:#fff;padding:0 13px;color:var(--ink);font-weight:750;display:inline-flex;align-items:center;justify-content:center;gap:7px;white-space:nowrap}.btn:hover{background:#f8fafb}.btn:active{transform:translateY(1px)}.btn:disabled{cursor:not-allowed;opacity:.55}.btn-primary{background:var(--brand);border-color:var(--brand);color:#fff}.btn-primary:hover{background:#d96311}.btn-danger{background:#2b191a;color:#efb3af;border-color:#734240}.btn-small{height:32px;padding:0 10px;border-radius:8px;font-size:11px}.btn-icon{width:40px;padding:0}.btn-full{width:100%}.app{min-height:100vh}.topbar{position:fixed;left:var(--rail);right:0;top:0;height:var(--top);z-index:40;background:var(--nav);color:#fff;border-bottom:1px solid rgba(255,255,255,.08);transition:left .12s ease}.topbar-inner{height:100%;padding:0 20px;display:flex;align-items:center;gap:12px}.brand{display:flex;align-items:center;gap:10px;min-width:220px}.brand-mark{width:36px;height:36px;border-radius:10px;background:var(--brand);display:grid;place-items:center;font-weight:900;font-size:10px;box-shadow:inset 0 0 0 1px rgba(255,255,255,.24)}.brand-title{font-size:14px;font-weight:800}.brand-sub{font-size:10px;color:#aeb9c3;margin-top:2px}.top-spacer{flex:1}.top-search{width:min(420px,32vw);position:relative}.top-search input{height:36px;width:100%;border:1px solid rgba(255,255,255,.13);background:rgba(255,255,255,.08);border-radius:9px;color:#fff;padding:0 38px 0 12px;outline:none}.top-search input::placeholder{color:#aab4bd}.top-search input:focus{background:rgba(255,255,255,.12);border-color:rgba(255,255,255,.25)}.top-search kbd{position:absolute;right:10px;top:9px;font-size:9px;color:#9eabb6;border:1px solid rgba(255,255,255,.15);border-radius:4px;padding:2px 4px}.user-chip{display:flex;align-items:center;gap:9px;min-width:0}.avatar{width:33px;height:33px;border-radius:50%;display:grid;place-items:center;background:var(--nav-2);font-size:11px;font-weight:800;border:1px solid rgba(255,255,255,.12)}.user-copy{line-height:1.1;max-width:190px}.user-copy b{display:block;font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.user-copy span{display:block;font-size:9px;color:#9eabb6;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.top-action{height:33px;border-radius:8px;border:1px solid rgba(255,255,255,.14);background:rgba(255,255,255,.07);color:#e6edf2;padding:0 10px;font-size:10px;font-weight:750}.top-action:hover{background:rgba(255,255,255,.12)}.sidebar{position:fixed;left:0;top:0;bottom:0;width:var(--rail);z-index:60;background:var(--nav);color:#dce4ea;border-right:1px solid rgba(255,255,255,.07);overflow:hidden;transition:width .12s ease;box-shadow:5px 0 18px transparent}.sidebar:hover,.sidebar:focus-within{width:var(--sidebar);box-shadow:9px 0 28px rgba(18,31,43,.17)}.sidebar-head{height:var(--top);display:flex;align-items:center;padding:0 16px;gap:12px;border-bottom:1px solid rgba(255,255,255,.07)}.side-logo{flex:0 0 36px;width:36px;height:36px;border-radius:10px;background:var(--brand);display:grid;place-items:center;color:#fff;font-size:9px;font-weight:900}.side-name{white-space:nowrap;opacity:0;transition:opacity .08s;font-size:12px;font-weight:800}.sidebar:hover .side-name,.sidebar:focus-within .side-name{opacity:1}.nav{padding:10px 8px 90px;display:grid;gap:2px;overflow-y:auto;height:calc(100vh - var(--top))}.nav-item{height:42px;border:0;background:transparent;color:#bec9d1;border-radius:9px;display:flex;align-items:center;gap:12px;padding:0 13px;width:100%;text-align:left;position:relative}.nav-item:hover{background:rgba(255,255,255,.07);color:#fff}.nav-item.active{background:rgba(232,111,23,.15);color:#fff;box-shadow:inset 3px 0 0 var(--brand)}.nav-icon{width:26px;flex:0 0 26px;text-align:center;font-size:15px}.nav-label{font-size:11px;font-weight:750;white-space:nowrap;opacity:0;transition:opacity .08s}.sidebar:hover .nav-label,.sidebar:focus-within .nav-label{opacity:1}.nav-badge{margin-left:auto;background:var(--brand);color:#fff;border-radius:999px;min-width:18px;height:18px;padding:0 5px;font-size:9px;display:grid;place-items:center;font-weight:800;opacity:0}.sidebar:hover .nav-badge,.sidebar:focus-within .nav-badge{opacity:1}.sidebar-foot{position:absolute;bottom:0;left:0;right:0;height:58px;background:linear-gradient(transparent,var(--nav) 22%);display:flex;align-items:flex-end;padding:0 18px 13px;color:#84929e;font-size:9px;white-space:nowrap}.sidebar-foot span{opacity:0}.sidebar:hover .sidebar-foot span{opacity:1}.content{margin-left:var(--rail);padding-top:var(--top);min-height:100vh}.shell{max-width:1600px;margin:0 auto;padding:22px}.page-head{display:flex;align-items:flex-end;gap:18px;margin-bottom:18px}.page-head-main{flex:1}.eyebrow{font-size:10px;color:var(--brand-dark);font-weight:850;text-transform:uppercase;letter-spacing:.085em}.title{font-size:25px;line-height:1.1;margin:5px 0 4px;font-weight:820;letter-spacing:-.02em}.subtitle{font-size:12px;color:var(--muted);line-height:1.35}.head-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}.store-select{min-width:180px;font-weight:700}.kpis{display:grid;grid-template-columns:repeat(6,minmax(130px,1fr));gap:11px;margin-bottom:16px}.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:14px 15px;min-height:94px;position:relative;overflow:hidden;box-shadow:0 1px 2px rgba(18,31,43,.025)}.kpi:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:#dfe5e9}.kpi.good:before{background:var(--success)}.kpi.warn:before{background:var(--warn)}.kpi.alert:before{background:var(--danger)}.kpi.info:before{background:var(--info)}.kpi-label{font-size:10px;text-transform:uppercase;letter-spacing:.055em;color:var(--muted);font-weight:850}.kpi-value{font-size:27px;line-height:1;margin-top:10px;font-weight:850;letter-spacing:-.03em}.kpi-note{font-size:10px;color:var(--muted);margin-top:6px}.kpi.clickable{cursor:pointer;transition:.14s}.kpi.clickable:hover{transform:translateY(-2px);box-shadow:0 7px 20px rgba(18,31,43,.09);border-color:#cfd8df}.grid-2{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(330px,.6fr);gap:14px}.grid-3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.panel-head{min-height:54px;padding:12px 14px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:10px}.panel-head-main{flex:1}.panel-title{font-size:13px;font-weight:820}.panel-sub{font-size:10px;color:var(--muted);margin-top:2px}.panel-body{padding:14px}.panel-empty{padding:46px 20px;text-align:center;color:var(--muted);font-size:12px}.panel-empty b{display:block;color:var(--ink);font-size:15px;margin-bottom:5px}.box-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:8px}.box-card{border:1px solid var(--line);border-radius:11px;background:#fff;padding:11px;min-height:78px;cursor:pointer;transition:.12s}.box-card:hover{border-color:#d2dbe1;box-shadow:0 5px 15px rgba(18,31,43,.07);transform:translateY(-1px)}.box-num{font-size:9px;text-transform:uppercase;color:var(--brand-dark);font-weight:900}.box-count{font-size:22px;font-weight:850;margin:5px 0 2px}.box-name{font-size:9px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.metric-list{display:grid;gap:8px}.metric-row{display:grid;grid-template-columns:minmax(120px,1fr) 3fr 34px;align-items:center;gap:8px;font-size:10px}.metric-row b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bar{height:7px;border-radius:99px;background:#edf1f3;overflow:hidden}.bar>i{height:100%;display:block;background:#9eb6c7;border-radius:99px}.metric-row strong{text-align:right;font-size:11px}.quickbar{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:12px 0;padding:8px 10px;border:1px solid var(--line);border-radius:12px;box-shadow:0 10px 24px rgba(0,0,0,.14);min-width:0;flex-wrap:nowrap}.quick-left{display:flex;gap:6px;align-items:center;min-width:0;max-width:none;overflow-x:auto;flex-wrap:nowrap!important;padding-bottom:2px;scrollbar-width:thin;flex:1 1 auto;width:0}.quick-left>*{flex:0 0 auto}.quickbar>:not(.quick-left){flex:0 0 auto;max-width:100%}@media(max-width:760px){.quickbar{align-items:stretch;flex-direction:column}.quick-left{width:100%;flex-basis:auto}.quickbar>:not(.quick-left){width:100%}.quickbar>.muted{text-align:left}}.quick-label{font-size:9px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:850}.pill-btn{height:30px;border:1px solid var(--line);background:#fff;border-radius:7px;padding:0 10px;font-size:9.5px;font-weight:750;color:#52606c}.pill-btn.active{background:#fff1e7;color:#9b4107;border-color:#f0b68e}.toolbar{padding:12px;border-bottom:1px solid var(--line);display:flex;gap:8px;align-items:center;flex-wrap:wrap}.toolbar .input,.toolbar .select{height:38px;font-size:11px}.toolbar .search-field{flex:1;min-width:220px}.toolbar .filter{width:155px}.table-wrap{overflow:auto;max-height:calc(100vh - 295px);min-height:320px}table{width:100%;border-collapse:separate;border-spacing:0;min-width:1050px}thead th{position:sticky;top:0;z-index:3;background:#f7f9fa;border-bottom:1px solid var(--line);padding:10px 11px;text-align:left;color:#596672;font-size:9px;text-transform:uppercase;letter-spacing:.065em;font-weight:850;white-space:nowrap}tbody td{padding:10px 11px;border-bottom:1px solid #edf0f2;font-size:11.5px;vertical-align:middle}body:not(.customer-portal-mode) tbody tr{background:#111920;transition:.1s}body:not(.customer-portal-mode) tbody tr.clickable:hover{background:#18232b;cursor:pointer}.cell-main{font-weight:760}.subcell{font-size:9.5px;color:var(--muted);margin-top:2px}.priority-dot{width:8px;height:8px;border-radius:50%;background:#d5dbe0;display:inline-block}.priority-dot.yes{background:var(--danger);box-shadow:0 0 0 3px rgba(180,60,55,.1)}.status-stack{display:flex;flex-direction:column;align-items:flex-start;gap:3px}.status{display:inline-flex;align-items:center;min-height:23px;padding:3px 7px;border-radius:999px;font-size:9.5px;font-weight:820;line-height:1.15;border:1px solid rgba(0,0,0,.07);white-space:nowrap;background:#e7e6e6}.box-line{font-size:8.5px;color:var(--muted);font-weight:700}.st-arrived{background:#e8eef3}.st-work{background:#d9eaf7}.st-diagnosing{background:#dce6f1}.st-estimate{background:#fff2cc}.st-parts-estimate{background:#f9cb9c;color:#6d3a00}.st-service-estimate{background:#d9eaf7;color:#24516d}.st-warranty{background:#d9d2e9}.st-insurance{background:#ead1dc}.st-customer{background:#fce5cd}.st-parts{background:#f9cb9c}.st-parts-ordered{background:#ffe599}.st-parts-here{background:#b6d7a8}.st-ready-tech{background:#d9ead3}.st-progress{background:#cfe2f3}.st-wash{background:#d0e0e3}.st-complete-service{background:#b6d7a8}.st-bill{background:#c9daf8}.st-release{background:#d9ead3}.st-complete{background:#a9d18e}.badge{display:inline-flex;align-items:center;padding:3px 7px;border-radius:999px;font-size:9px;font-weight:820;background:#18232b;color:#b9c5cc;white-space:nowrap}.badge.warn{background:#211f1a;color:#c9c0aa}.badge.alert{background:#221a1b;color:#cfb8b6}.badge.good{background:#18231d;color:#acd0b8}.badge.info{background:#18222b;color:#b8cad6}.results-foot{padding:9px 12px;border-top:1px solid var(--line);display:flex;justify-content:space-between;color:var(--muted);font-size:9.5px}.cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:11px}.card{background:#fff;border:1px solid var(--line);border-radius:9px;padding:13px;box-shadow:0 1px 2px rgba(18,31,43,.025)}.card.clickable{cursor:pointer;transition:.12s}.card.clickable:hover{transform:translateY(-1px);box-shadow:0 6px 18px rgba(18,31,43,.07)}.card-title{font-size:12px;font-weight:820}.card-sub{font-size:9.5px;color:var(--muted);margin-top:3px}.card-metrics{display:flex;gap:13px;margin-top:12px;padding-top:10px;border-top:1px solid #edf0f2}.mini-metric b{display:block;font-size:15px}.mini-metric span{font-size:8px;text-transform:uppercase;color:var(--muted)}.mobile-list{display:none}.mobile-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px;margin-bottom:8px}.mobile-card-head{display:flex;justify-content:space-between;gap:10px}.mobile-card h3{font-size:13px;margin:0}.mobile-card p{font-size:10px;color:var(--muted);margin:3px 0}.mobile-card-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:10px}.mobile-field span{display:block;font-size:8px;text-transform:uppercase;color:var(--muted);font-weight:800}.mobile-field b{display:block;font-size:10.5px;margin-top:2px}.overlay{position:fixed;inset:0;background:rgba(14,22,29,.4);z-index:100;opacity:0;pointer-events:none;transition:opacity .08s linear}.overlay.show{opacity:1;pointer-events:auto}.drawer{position:absolute;right:0;top:0;height:100dvh;width:min(620px,96vw);background:#fff;box-shadow:-20px 0 50px rgba(18,31,43,.18);transform:translateX(100%);transition:transform .12s ease;display:flex;flex-direction:column}.overlay.show .drawer{transform:translateX(0)}.drawer-head{padding:16px 18px 13px;border-bottom:1px solid var(--line);display:flex;gap:12px;align-items:flex-start}.drawer-head-main{flex:1;min-width:0}.drawer-eyebrow{font-size:9px;text-transform:uppercase;color:var(--brand-dark);font-weight:850;letter-spacing:.07em}.drawer-title{font-size:20px;font-weight:850;margin-top:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.drawer-sub{font-size:10px;color:var(--muted);margin-top:3px}.drawer-close{width:35px;height:35px;border-radius:9px;border:1px solid #455863;background:#1c2932;color:#f5f8fa;cursor:pointer;display:inline-flex;align-items:center;justify-content:center}.drawer-close:hover{background:#2b3c47;border-color:#708593}.drawer-close:focus-visible{outline:2px solid #f07a39;outline-offset:2px}.drawer-actions{padding:9px 18px;border-bottom:1px solid var(--line);display:flex;gap:6px;flex-wrap:wrap}.drawer-scroll{overflow:auto;padding:14px 18px 24px;flex:1}.ticket-status-row{display:flex;gap:8px;align-items:stretch;margin-bottom:12px}.ticket-status-card{flex:1;border:1px solid var(--line);border-radius:11px;padding:11px;background:#fbfcfd}.ticket-status-card span{display:block;font-size:8.5px;text-transform:uppercase;color:var(--muted);font-weight:850}.ticket-status-card b{font-size:12px;display:block;margin-top:4px}.alerts{display:grid;gap:7px;margin-bottom:12px}.alert{border-radius:9px;padding:9px 10px;font-size:10px;font-weight:700;border:1px solid}.alert.warn{background:#151a1f;border-color:#3b403e;color:#c9c0aa}.alert.danger{background:#171a1f;border-color:#423b3d;color:#cfb8b6}.alert.info{background:#151d24;border-color:#31404a;color:#b8cad6}.section{background:#fbfcfd;border:1px solid #e6ebef;border-radius:11px;padding:12px 13px;margin-bottom:10px}.section-title{font-size:10px;text-transform:uppercase;letter-spacing:.05em;color:#5a6873;font-weight:850;margin-bottom:10px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px 16px}.detail-field span{display:block;font-size:8px;text-transform:uppercase;color:var(--muted);font-weight:800}.detail-field b,.detail-field div{font-size:10.5px;margin-top:3px;line-height:1.35;word-break:break-word}.activity-list{display:grid;gap:7px}.activity-item{display:grid;grid-template-columns:82px 1fr;gap:8px;border-bottom:1px solid #e9edf0;padding-bottom:7px}.activity-item:last-child{border:0;padding-bottom:0}.activity-when{font-size:8.5px;color:var(--muted)}.activity-main b{font-size:9.5px}.activity-main p{font-size:9px;color:#5b6873;margin:2px 0 0;line-height:1.35}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:11px}.form-grid 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